Compliments & Complaints | SAB Safety Certificates

🌟 Leave a Compliment

Tell us what made your experience great. We'll pass it on to the right person.

First name

Last name

Phone

Service type

Examiner name (if known)

Date of inspection

What made your experience special?

Should we acknowledge this with your inspector/staff?

✅ Yes please Keep private

🌟

Thank you!

Your compliment has been submitted. We really appreciate you taking the time — and we'll make sure the right person hears about it.

⚠️ Lodge a Complaint

Please fill in as much detail as possible. We review every complaint and will be in touch within 2 business days.

📋 Important — Written Report Required

For a complaint to be formally reviewed, a written report from a licensed Approved Inspection Station (AIS) must be submitted along with your supporting documents.

We're unable to act on verbal accounts, opinions from tyre shops, mechanics, or anything along the lines of "my mate reckons…" — no matter how well-intentioned. An official AIS written assessment is the only basis we can use to investigate a safety certificate complaint.

Your Details

First name

Last name

Phone

Your address

About the Inspection

Service type

Your role

🚗 I'm the buyer 🤝 I'm the seller

Your ASAP Job Number

Name of seller / who had the inspection done

VIN (Vehicle Identification Number)

Make

Model

Date of inspection

Examiner name

Certificate #

Date ownership began

Date issue occurred

Has the vehicle had any repairs since you took ownership?

Yes No

Please describe the repairs

Supporting Documents

Upload photos and documents to support your complaint. The first three are required. Tap each zone to select from your device.

Photos of vehicle faults *

📷

Tap to upload

Multiple photos OK

Odometer photo *

🔢

Tap to upload

1 photo

Safety certificate copy *

📄

Tap to upload

Image or PDF

Your feedbackmatters.

🌟 Leave a Compliment

⚠️ Lodge a Complaint

Your feedback
matters.