Customer Feedback and Complaints
At SAB Safety Certificate, we value your input and are committed to providing you with the best service possible. Your feedback helps us continuously improve our roadworthy certificate services in Brisbane, Australia. Whether you have a compliment, suggestion, or concern, we encourage you to share your thoughts with us.
How to Provide Feedback:
Compliments: If you’ve had a positive experience with our roadworthy certificate services, please don’t hesitate to let us know. We love to hear about our satisfied customers, and your kind words motivate us to keep excelling.
Suggestions: Have an idea or suggestion on how we can enhance our services? We’re all ears! Your suggestions play a crucial role in our efforts to make improvements and meet your needs better.
Concerns and Complaints: If you’ve encountered an issue or have a complaint, we’re here to address it promptly. We take all concerns seriously and are dedicated to resolving them to your satisfaction.
How We Handle Feedback and Complaints:
Timely Response: We aim to acknowledge your feedback or complaint within 2 business days.
Investigation: Our team will thoroughly investigate the matter and gather all necessary information.
Resolution: We’ll work diligently to resolve the issue and keep you informed throughout the process.
Feedback Incorporation: Your feedback, whether positive or negative, helps us refine our services, so rest assured that your voice matters.
Upon submission, our management will thoroughly review and conduct a detailed investigation. Following this process, we will provide a response within a minimum of 10 business days